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UID:10006397-1774224000-1774310399@www.sheltermedportal.com
SUMMARY:Online Course - Starts 3/23/26 - Tails of Understanding: The Art of Communication With Our Human Clients - IAABC (fee applies)
DESCRIPTION:Do you ever feel that working with dogs is the easy part\, and that working with their humans is the real challenge? This comprehensive 4-module course is designed specifically for dog trainers\, veterinarians\, shelter workers\, groomers\, and behavior consultants who want to strengthen their communication skills and navigate difficult client interactions with confidence. \nTaught by two experts in conflict resolution who are also seasoned dog professionals with a combined 50 years of experience working with people and their dogs\, this course offers practical strategies drawn from real-world scenarios you’ll actually face in your practice. \nThrough this course\, you’ll learn how to: \n\nEngage clients with genuine curiosity to uncover what’s really driving their concerns\nAvoid common communication mistakes that lead to frustration and breakdown\nStay emotionally grounded when clients are reactive\, dismissive\, or resistant\nHave hard conversations without damaging the relationship\nWork effectively with clients who challenge your expertise or resist your guidance\n\nThis course goes beyond technical training knowledge to address the human side of animal work. You’ll develop the resilience and communication skills needed to build trust\, collaborate effectively\, and create lasting positive change—even with your most challenging clients. \nWhether you’re dealing with clients who won’t follow through\, argue with every suggestion\, or bring conflict into your training sessions\, this course will give you the tools to handle these situations professionally while protecting your own wellbeing. \n** IMPORTANT INFORMATION ABOUT LIVE SESSIONS ** \nSessions are not recorded\nSessions are 2 hours in duration\nThere are 4 live/online sessions for this course (March 25th\, 27th\, 30th and April 1st – 12:00PM EDT) \nDuration: 2 weeks \nInstructors: Carmaleta Aufderheide & Karis Nafte \nWEBSITE LINK: https://iaabcfoundation.org/courses/tails-of-understanding-the-art-of-communication-with-our-human-clients/
URL:https://www.sheltermedportal.com/event/online-course-starts-3-23-26-tails-of-understanding-the-art-of-communication-with-our-human-clients-iaabc-fee-applies/
LOCATION:Virtual
CATEGORIES:Online Course
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DTSTART;TZID=America/Los_Angeles:20260323T110000
DTEND;TZID=America/Los_Angeles:20260323T120000
DTSTAMP:20260421T220620
CREATED:20251210T164800Z
LAST-MODIFIED:20260113T203044Z
UID:10003222-1774263600-1774267200@www.sheltermedportal.com
SUMMARY:Online Meeting - Mondays - Weekly Community Conversations #ThanksToMaddie - Maddie's Fund
DESCRIPTION:Maddie’s Fund hosts a weekly 50-minute Zoom call for animal well-being professionals. These calls are a collaborative space to share exciting new programs and research\, discuss uncomfortable topics\, connect with peers in the industry\, and more\, all while sharing a common goal of preserving the human-animal bond. \nWho Should Join?\nExecutive directors\, animal well-being leaders\, shelter workers\, pet support professionals\, volunteers\, rescue organizations and anyone who shares the common goal of preserving the human-animal bond. \nWin Ca$h for Attending!\nEach month\, Maddie’s Fund will be giving away up to $5\,000 in grants. You can enter to win each time you attend a call or watch on-demand during the month by completing the giveaway drawing entry forms shared in the chat during the calls. \nRegister Today\nJoin us each Monday at 11am PT/2pm ET to receive support and learn about innovative ideas other organizations across the country are seeing success with. If you registered prior to July 2025 or are new to these meetings\, please use this link to register:\nhttps://maddies.fund/CommunityConversationsRegistration2025 \nAll calls are recorded and uploaded to the Community Conversations page on Maddie’s Pet Forum https://forum.maddiesfund.org/communityconversations \nPlease note: All views expressed on these calls are not necessarily endorsed by Maddie’s Fund. \nWEBSITE LINK:  https://maddies.fund/CommunityConversationsRegistration2025
URL:https://www.sheltermedportal.com/event/online-meeting-mondays-weekly-community-conversations-thankstomaddie-maddies-fund-2-2-2-2-3-6-2-2-3-2-2-3-3/2026-03-23/
LOCATION:Virtual
CATEGORIES:Zoom Meeting
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