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UID:10005893-1751371200-1751374800@www.sheltermedportal.com
SUMMARY:Online Event - 7/1/25 - All Call: More Effective Customer Care - California for All Animals
DESCRIPTION:Now\, more than ever\, it’s crucial to engage all members of our communities. Starting February 18\, Partnering for Pets: A Multicultural Community of Practice\, is coming to the All Call to strengthen our capacity to do just that. \nAre you passionate about increasing adoptions\, foster\, return to home\, and keeping more pets and people together? Do you want to learn and share practical strategies for building relationships with diverse communities? This community is for you! \nJuly 1 Topic: More Effective Customer Care \nDon’t miss the final Multicultural Engagement Community of Practice session at the All Call! Diana Cruz-Rivas (Director and Board Secretary) and Deisy Melero (Caseworker\, Disaster Relief Program) will discuss HEART L.A.’s culturally-responsive approach to customer care and interaction. \nAccess Part 1 and Part 2 of Heart L.A.’s previous presentation\, Housing Rights for People with Emotional Support Animals**\,** and invite your client-facing team members to join the call at 12 p.m. PT on July 1. \nThe All Call will provide a space for learning\, sharing\, and networking with colleagues dedicated to building stronger connections with all segments of their communities. You’ll hear how California shelters are advancing culturally-responsive programming and building bridges to decrease length of stay and increase positive outcomes for animals\, as well as the shelter staff and community members who care for them. \nAbout the All Call \nThe All Call is a twice-monthly\, California community call for animal well-being professionals that occurs on the 1st and 3rd Tuesday. The one-hour call is a dedicated space to share and learn from each other. Popular topics include initiatives that create a more inclusive culture for both staff and community\, programs that keep pets with their people\, industry trends\, research studies\, as well as the hard stuff\, like what’s not working or what is particularly difficult during times of scarcity. The call is a mix of presentations\, storytelling\, open discussion\, and Q&A time. \nThe All Call is hosted by the California for All Animals team\, Nadia Oseguera-Ramón\, Ivy Ruiz\, and Allison Cardona. You only need to register one time. Calls are sometimes recorded; recap emails with supplemental resources are sent post-call. \nRegister here: https://tinyurl.com/all-call
URL:https://www.sheltermedportal.com/event/online-event-7-1-25-all-call-more-effective-customer-care-california-for-all-animals/
LOCATION:Virtual
CATEGORIES:Online Event
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CREATED:20250630T154856Z
LAST-MODIFIED:20250630T154915Z
UID:10005282-1751544000-1751547600@www.sheltermedportal.com
SUMMARY:Online Event - 7/3/25 - Maddie's Monthly Foster Connection: Behind the Bark: What Foster Feedback Can Teach Any Program - Maddie's Fund
DESCRIPTION:When fosters speak up\, we sometimes default to extremes: either it’s just “one unhappy person\,” or it’s a sign the whole program is broken beyond repair. But the truth about how fosters experience your program lives in the gaps between assumptions and reality. In this talk\, we’ll explore how LifeLine Animal Project developed\, launched\, and analyzed a foster experience survey to uncover hidden trends\, validate unspoken concerns\, and turn raw feedback into rapid\, strategic improvements. Whether you lead a large shelter or a volunteer-based rescue program\, the lessons behind the data can help you strengthen your foundation\, one honest answer at a time. \nGuest Speaker: Daisy Navin\, Foster Programs Manager\, LifeLine Animal Project \nDaisy Navin is the Foster Programs Manager at LifeLine Animal Project\, where she oversees foster program development strategy across three Atlanta shelters\, including two high-intake municipal facilities. She helped grow LifeLine’s foster program into one of the largest in the country\, which placed over 13\,000 animals into foster homes 2024. Daisy is passionate about low-barrier fostering\, matchmaking\, foster relations\, and turning everyday insights into meaningful change. She’s presented with Maddie’s Fund on foster onboarding and loves collaborating with other shelters to troubleshoot\, innovate\, and share life-saving ideas. Her work focuses around one question: what do\nfosters need to keep saying yes?\n\nAbout Maddie’s Monthly Foster Connection:\nJoin us on the first Thursday of every month to discuss successful foster innovations and programs\, collaborate with others in the field\, answer questions and talk through complex foster-related issues. \nWho should join: Foster managers\, coordinators\, volunteers and any staff who are interested in learning about what’s working in foster programs. \nYou only need to register once for all meetings: https://maddies.fund/MonthlyFosterRegistration \nCan’t attend live?  Register anyway and you will get a link to the recording within a day or two after each meeting. \nAll recordings and resources shared during the webcast will also be available in the Maddie’s Monthly Foster Connection group on Maddie’s Pet Forum https://maddies.fund/monthlyfosterconnectionMPF \nMaddie’s Fund does not share registration information. \nThe opinions expressed by webinar presenters are their own and do not necessarily represent those of Maddie’s Fund. \nWEBSITE LINK:  https://maddies.fund/MonthlyFosterRegistration
URL:https://www.sheltermedportal.com/event/online-event-first-thursdays-maddies-monthly-foster-connection-maddies-fund-8-7/
LOCATION:Virtual
CATEGORIES:Online Event
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