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DTSTART;TZID=America/Los_Angeles:20210617T070000
DTEND;TZID=America/Los_Angeles:20210617T080000
DTSTAMP:20260408T234022
CREATED:20210601T173053Z
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UID:10001419-1623913200-1623916800@www.sheltermedportal.com
SUMMARY:Webinar - 6/17/21 - Basic Customer Service for Animal Welfare Professionals - Texas Unites (fee applies)
DESCRIPTION:Poor customer service can spread quickly on social media and impact every aspect of your agency. Delivering exceptional customer service only takes a little effort and can drastically increase adoptions and donations as well as attract more volunteers and foster families to your agency. In this workshop\, learn the secrets to achieving customer service excellence\, from what to say and how to say it to body language techniques that can help you build quick rapport with the people you serve every day. This is a fun and engaging workshop that shows staff the many ways to engage people in positive ways. \nPresenter \nCathy M. Rosenthal\, CHES\, Writing for a Cause\, Animal Welfare Communications Consultant \nConnect to this webinar on Your Conference Connection Page.  *Password required*\nPassword is provided with registration confirmation. \n***** \nLike this topic?  Register Today! \nYour $49 registration fee provides access to all webinars May 19 through July 1. \nAll sessions are CE approved through DSHS and AAWA with selected sessions approved through TBVME.  This session is approved for DVM and LVT CE through TBVME. \nRegistration will remain open throughout the Virtual Learning Series. Register early to participate live in your chosen sessions or enjoy the recorded sessions at your convenience. \nFor a complete listing of the series’ webinars with descriptions and speaker information\, please see our Virtual Learning Series Brochure. \nWEBSITE LINK:  https://www.texasunites.com/training/
URL:https://www.sheltermedportal.com/event/webinar-6-17-21-basic-customer-service-for-animal-welfare-professionals-texas-unites-fee-applies/
LOCATION:Virtual
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://www.sheltermedportal.com/wp-content/uploads/2021/06/smileys-5617876_640.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210617T083000
DTEND;TZID=America/Los_Angeles:20210617T100000
DTSTAMP:20260408T234022
CREATED:20210601T173754Z
LAST-MODIFIED:20210601T173754Z
UID:10001420-1623918600-1623924000@www.sheltermedportal.com
SUMMARY:Webinar - 6/17/21 - Basic Customer Service for Animal Welfare Professionals - Texas Unites (fee applies)
DESCRIPTION:If you know the basics of customer service and want more advanced techniques and strategies to handle difficult people\, this workshop is for you. During this session\, you’ll learn more about body language\, word choice and tone; language techniques\, like agreement frames and reframing\, that can help people see things more positively; and special strategies on how to manage and deal with difficult people\, whether they be clients or co-workers. You’ll learn through examples and handouts how the subtlest change in tone and body language can help de-escalate a tense situation and turn an upset individual into a more agreeable customer. \nPresenter \nCathy M. Rosenthal\, CHES\, Writing for a Cause\, Animal Welfare Communications Consultant \nConnect to this webinar on Your Conference Connection Page.  *Password required*\nPassword is provided with registration confirmation. \n***** \nLike this topic?  Register Today! \nYour $49 registration fee provides access to all webinars May 19 through July 1. \nAll sessions are CE approved through DSHS and AAWA with selected sessions approved through TBVME.  This session is approved for DVM and LVT CE through TBVME. \nRegistration will remain open throughout the Virtual Learning Series. Register early to participate live in your chosen sessions or enjoy the recorded sessions at your convenience. \nFor a complete listing of the series’ webinars with descriptions and speaker information\, please see our Virtual Learning Series Brochure. \nWEBSITE LINK:  https://www.texasunites.com/training/
URL:https://www.sheltermedportal.com/event/webinar-6-17-21-basic-customer-service-for-animal-welfare-professionals-texas-unites-fee-applies-2/
LOCATION:Virtual
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://www.sheltermedportal.com/wp-content/uploads/2021/06/confident-happy-customer.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210617T100000
DTEND;TZID=America/Los_Angeles:20210617T110000
DTSTAMP:20260408T234022
CREATED:20210308T215344Z
LAST-MODIFIED:20210308T215344Z
UID:10001219-1623924000-1623927600@www.sheltermedportal.com
SUMMARY:Webinar - 6/17/21 - Poisoned Pets: Treating Unknown Toxins in Dogs and Cats - ASPCAPro
DESCRIPTION:About this Webinar\n\nQuickly recognizing\, diagnosing\, and treating toxic exposures in dogs and cats is an essential part of clinic operations\, but what can be done when a toxin is unknown? In this presentation we’ll discuss which questions to ask pet owners in a possible unknown toxin exposure. We’ll also cover the available diagnostics for identifying potential toxins\, decontamination of a poisoned patient\, and treatment options. \n\n\n\nTakeaways\n\n\nIdentify patients with unknown toxic exposures\nUnderstand which diagnostic tests may help identify common toxin exposures\nLearn best practices when treating patients poisoned by unknown toxins\n\n\n\n\nSuited For\n\nVeterinarians and veterinary technicians. \n\n\n\nBonus\n\nThe live webinar and post-webinar online course are RACE-approved and good for one hour of free CE for veterinarians and veterinary technicians. Courses meet the requirements of RACE hours of continuing education credit for veterinarians and veterinary technicians in jurisdictions that recognize AAVSB’s RACE approval. \nABOUT THE PRESENTERS:\n \n\n\n\n\nKirsten Waratuke\nDVM\, DABT\, Consulting Veterinarian in Clinical Toxicology\, APCC \nDr. Kirsten Waratuke received her undergraduate degree in Biology at the University of Illinois. She later earned her Doctorate of Veterinary Medicine\, also from the University of Illinois. After working at a small animal practice and emergency clinic she joined the ASPCA Animal Poison Control Center as a Consulting Veterinarian in Clinical Toxicology. In addition to answering calls on the APCC hotline\, Dr. Waratuke also authors several blog posts for ToxInsider\, a monthly e-newsletter for veterinarians and veterinary staff. In 2016\, she become a Diplomate of the American Board of Toxicology. \nWEBSITE LINK:  https://www.aspcapro.org/training/webinar/poisoned-pets-treating-unknown-toxins-dogs-and-cats
URL:https://www.sheltermedportal.com/event/webinar-6-17-21-poisoned-pets-treating-unknown-toxins-in-dogs-and-cats-aspcapro/
LOCATION:Virtual
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://www.sheltermedportal.com/wp-content/uploads/2021/03/ASPCAPro_black-cat-exam-gloves.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210617T100000
DTEND;TZID=America/Los_Angeles:20210617T110000
DTSTAMP:20260408T234022
CREATED:20210604T211232Z
LAST-MODIFIED:20210604T211232Z
UID:10001438-1623924000-1623927600@www.sheltermedportal.com
SUMMARY:Webinar - 6/17/21 - Licensing Best Practices - Increase Revenue & Compliance! - CalAnimals
DESCRIPTION:With pet license compliance below 20% across California\, we know we can do better. Let’s make pet licensing easy\, make the rules clear and consistent\, and find common ways to communicate the importance and value of registration. All of this with the goal of attracting and engaging more pet owners\, and making pet licensing a common\, sharable experience for all Californians. \n1. Why do we make it so confusing for pet owners to “know the rules” in California?\n2. What’s right? What pricing and policies are best? \nIn this webinar\, Grant Goodwin\, CEO of DocuPet\, will:\n● Showcase just how varied our programs have become\,\n● Identify a pricing and policy structure that has shown to be more effective\,\n● Highlight communication best-practices that really resonate with pet owners\, and\nExplain how DocuPet is working with and between communities to make pet licensing work better for pet owners and animal service departments alike. \nWEBSITE LINK:  https://us02web.zoom.us/webinar/register/WN_mGc-L6-cTXelVYJT30E1ig
URL:https://www.sheltermedportal.com/event/webinar-6-17-21-licensing-best-practices-increase-revenue-compliance-calanimals/
LOCATION:Virtual
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://www.sheltermedportal.com/wp-content/uploads/2021/06/CalAnimals-LicensingBestPractices-e1622841113205.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210617T120000
DTEND;TZID=America/Los_Angeles:20210617T133000
DTSTAMP:20260408T234022
CREATED:20210601T175142Z
LAST-MODIFIED:20210601T175142Z
UID:10001421-1623931200-1623936600@www.sheltermedportal.com
SUMMARY:Webinar - 6/17/21 - Bridging the Gap: Understanding Adopter Expectations\, Perception and Reality - Texas Unites (fee applies)
DESCRIPTION:Adopt-a-Pet.com is North America’s largest non-profit pet adoption website and that means we have millions of potential adopters visiting our website every month.  In fact\, we had over 50 million visitors in 2018.  We’ve been collecting lots of data and asking our visitors to provide us with insights into how they think\, feel and experience pet adoption.  In this session\, we will get into all of the data that we have been collecting for the past several years\, share specific insights into the adopter experience and explain trends we are seeing with online pet searching.  We will also share insights into the gaps between perception and reality and how your organization can boost or break your reputation with potential adopters. \nPresenter \nApril Huntsman\, CAWA\, Director of Animal Welfare Insights\, Adopt-a-pet.com \nConnect to this webinar on Your Conference Connection Page.  *Password required*\nPassword is provided with registration confirmation. \n***** \nLike this topic?  Register Today! \nYour $49 registration fee provides access to all webinars May 19 through July 1. \nAll sessions are CE approved through DSHS and AAWA with selected sessions approved through TBVME. \nRegistration will remain open throughout the Virtual Learning Series. Register early to participate live in your chosen sessions or enjoy the recorded sessions at your convenience. \nFor a complete listing of the series’ webinars with descriptions and speaker information\, please see our Virtual Learning Series Brochure. \nWEBSITE LINK:  https://www.texasunites.com/training/
URL:https://www.sheltermedportal.com/event/webinar-6-17-21-bridging-the-gap-understanding-adopter-expectations-perception-and-reality-texas-unites-fee-applies/
LOCATION:Virtual
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://www.sheltermedportal.com/wp-content/uploads/2021/06/dog-being-pet.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210617T140000
DTEND;TZID=America/Los_Angeles:20210617T153000
DTSTAMP:20260408T234022
CREATED:20210601T175548Z
LAST-MODIFIED:20210601T175548Z
UID:10001422-1623938400-1623943800@www.sheltermedportal.com
SUMMARY:Webinar - 6/17/21 - What Color is My Cat? - Texas Unites (fee applies)
DESCRIPTION:A colorful\, fun\, but basic presentation\, based on Cat Genetics “001”\, describing the fundamentals of identifying cat colors and patterns.  The presentation also discusses some of the most popular breeds of cats.  With less than 5% of companion cats being an actual “breed” of cat\, the common model of describing dogs in terms of combinations of “breeds”\, doesn’t work in the world of cats.  Participants learn that “tabbies” are not a breed of cat but all cats are tabby cats!   What’s the difference between a tortie and a Calico\, why do some white kittens have a little black mark on the top of their heads\, what do all pointed cats have in common?  Participants learn the answers and much more. \nPresenter \nVickie Fisher\, President-Elect\, EveryCat Health Foundation (a Winn Feline Foundation legacy)\nImmediate Past President\, The International Cat Association\, Inc. (TICA) \nConnect to this webinar on Your Conference Connection Page.  *Password required*\nPassword is provided with registration confirmation. \n***** \nLike this topic?  Register Today! \nYour $49 registration fee provides access to all webinars May 19 through July 1. \nAll sessions are CE approved through DSHS and AAWA with selected sessions approved through TBVME. \nRegistration will remain open throughout the Virtual Learning Series. Register early to participate live in your chosen sessions or enjoy the recorded sessions at your convenience. \nFor a complete listing of the series’ webinars with descriptions and speaker information\, please see our Virtual Learning Series Brochure. \nWEBSITE LINK:  https://www.texasunites.com/training/
URL:https://www.sheltermedportal.com/event/webinar-6-17-21-what-color-is-my-cat-texas-unites-fee-applies/
LOCATION:Virtual
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://www.sheltermedportal.com/wp-content/uploads/2021/06/calico-cat.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210617T150000
DTEND;TZID=America/Los_Angeles:20210617T160000
DTSTAMP:20260408T234022
CREATED:20210601T235842Z
LAST-MODIFIED:20210601T235842Z
UID:10001429-1623942000-1623945600@www.sheltermedportal.com
SUMMARY:Webinar - 6/17/21 - The Importance of Agency - FDSA (fee applies)
DESCRIPTION:Agency describes the overall amount of control an animal has over its environment. Control is a big buzzword in the dog world right now. There is an increasing call from professionals to give our dogs more control. How do agency and control actually impact behavior? Why are they so important? Luckily for trainers\, we have many decades worth of research on this topic! And the research suggests that providing animals with a sense of agency is critically important for promoting their emotional wellbeing. It turns out that control changes how the brain functions and can influence the animal’s entire world view! \nThis talk will start with a discussion of learned helplessness and what it tells us about the impact of lack of control. I will cover how control (or lack of it) influences brain function and how it can change an animal’s approach to his or her environment in dramatic ways. Finally\, we will talk about different ways of increasing control for our dogs. This webinar is great for puppies and adult dogs and for pet owners and professionals alike. \nClick here to view guest instructor biography \nDate: Thursday\, June 17\, 2021\nTime: 3pm Pacific Time (Click here for time at FDSA (Pacific Time).\nFee: $19.95 – Registration required PRIOR to scheduled presentation time.\nInstructor: Kristina Spaulding\, PhD\, CAAB \nWEBSITE LINK:  https://www.fenzidogsportsacademy.com/index.php/self-study/webinars
URL:https://www.sheltermedportal.com/event/webinar-6-17-21-the-importance-of-agency-fdsa-fee-applies/
LOCATION:Virtual
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://www.sheltermedportal.com/wp-content/uploads/2021/06/dog-2810484_640.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210617T150000
DTEND;TZID=America/Los_Angeles:20210617T160000
DTSTAMP:20260408T234022
CREATED:20210607T195129Z
LAST-MODIFIED:20210607T195129Z
UID:10001439-1623942000-1623945600@www.sheltermedportal.com
SUMMARY:Webinar - Driving a Cat Culture Shift with the Ten Movement Webinar - AmPa!/HASS
DESCRIPTION:A recent creative campaign featuring “Scooter the Neutered Cat\,” helped spur a transformation in the live-release rate of cats and drove a culture shift in the way Cincinnati\, OH thinks about cats. On June 17\, Deborah Cribbs\, chairperson of the nonprofit cat advocacy group\, the Ten Movement\, will join Monica Frenden\, Maddie’s® Director of Feline Lifesaving at American Pets Alive!\, to share about this breakthrough campaign. The Ten Movement recently pivoted its focus from owned cats to community cats with its campaign\, “Mild Kingdom.” Learn more about this new campaign and how the Ten Movement’s efforts changed the way people think about\, behave toward\, and interact with community cats in this live webinar. \nRegister Here:  https://bit.ly/3cdMyoe
URL:https://www.sheltermedportal.com/event/webinar-driving-a-cat-culture-shift-with-the-ten-movement-webinar-ampa-hass/
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://www.sheltermedportal.com/wp-content/uploads/2021/06/cat-3803272_640.jpg
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210617T173000
DTEND;TZID=America/Los_Angeles:20210617T183000
DTSTAMP:20260408T234022
CREATED:20210517T205002Z
LAST-MODIFIED:20210517T205002Z
UID:10001385-1623951000-1623954600@www.sheltermedportal.com
SUMMARY:Webinar - 6/17/21 - Lyme disease and other tick borne pathogens in wildlife: What it means for our pets - VETGirl
DESCRIPTION:In this complimentary 1-hour\, VETgirl–Zoetis webinar\, Dr. Richard T. Marconi\, PhD reviews the dangers of tick-borne disease as the prevalence of ticks prevail. Lyme disease and other tick borne disease are a growing health threat. In this presentation\, we explore the relationship between wildlife\, companion animals and the tick-borne diseases. \nThanks to sponsorship from Zoetis\, free to all! \n \n\nWEBSITE LINK:  https://vetgirlontherun.com/webinars/june-17-2021-lyme-disease-and-other-tick-borne-pathogens-in-wildlife-what-it-means-for-our-pets/
URL:https://www.sheltermedportal.com/event/webinar-6-17-21-lyme-disease-and-other-tick-borne-pathogens-in-wildlife-what-it-means-for-our-pets-vetgirl/
LOCATION:Virtual
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://www.sheltermedportal.com/wp-content/uploads/2021/05/roe-deer-1367182.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20210617T180000
DTEND;TZID=America/Los_Angeles:20210617T200000
DTSTAMP:20260408T234022
CREATED:20210607T202556Z
LAST-MODIFIED:20210607T202556Z
UID:10001440-1623952800-1623960000@www.sheltermedportal.com
SUMMARY:Webinar - Getting to Know You:  Understanding Dog-Dog Greetings - FDSA (fee applies)
DESCRIPTION:Dr. Jennifer Summerfield – Getting to Know You: Understanding Dog-Dog Greetings\nDate: Thursday\, June 17\, 2021\nTime: 6pm Pacific Time (Click here for time at FDSA (Pacific Time).\nFee: $19.95 – Registration required PRIOR to scheduled presentation time. \nFor most of us\, it makes intuitive sense that when people greet each other in social settings\, there’s a lot going on in those first few moments! Handshakes (or other traditional greeting rituals\, which can vary in different cultures)\, eye contact\, and the words we use to address each other are all important components of human greeting behavior.\nDogs are highly social animals with a rich repertoire of communication signals at their disposal\, so it shouldn’t surprise us to learn that they have their own forms of species-specific ritualized greeting behavior. And just like in human society\, dog-dog greetings can go well\, or poorly… and can lead to anything from a polite passing “hello” or a successful round of play\, to an explosion of barking and lunging\, or even an all-out fight. \nIn this webinar\, we’ll discuss the anatomy of a “normal” dog-dog greeting interaction\, as well as common variations you might see depending on breed and general personality. We’ll also talk about how these interactions can go wrong – due to poor social skills\, fear/anxiety issues\, or previous negative experiences. Video examples will be used to help illustrate the discussion. \nWebsite Link:  * Click here to register **
URL:https://www.sheltermedportal.com/event/webinar-getting-to-know-you-understanding-dog-dog-greetings-fdsa-fee-applies/
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://www.sheltermedportal.com/wp-content/uploads/2021/06/dogs-4176389_1280.jpg
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