Is your agency or organization overwhelmed with panicked calls from the public about wildlife problems? Do you spend staff time and energy dealing with these calls? If so, this webinar is for you! We will share our top 10 tips for taking calls from the public about wildlife, to help you resolve problems over the phone in a matter of minutes! Topics include tips for calming down upset and fearful callers, questions to ask that will help you accurately diagnose the problem, tactics for working with the caller to solve the problem themselves (without having to dispatch an officer!), and tips for increasing tolerance among the public for the wild neighbors in your community.
WEBSITE LINK: https://www.animalsheltering.org/trainings/top-10-tips-taking-wildlife-calls
Can I please join this event?
Hi Jaimee,
Our event calendar lists webinars and other offerings from a number of different agencies. I think this webinar is being offered by HSUS. Visit this website page and I think they have a link to register to attend this webinar. Let me know if you have any issues getting the link to work.
Cindi
https://www.animalsheltering.org/trainings/top-10-tips-taking-wildlife-calls