Feedback is an absolutely critical ingredient for team performance. It builds trust and transparency, lets team members know they are supported, and troubleshoots performance challenges early on. Yet leaders often struggle to give effective feedback. This session will highlight the importance of building a strong feedback culture, and offer participants a model for giving valuable feedback to reinforce positive actions and redirect problematic ones. This session is especially for anyone who manages or supervises staff and volunteers, but anyone who wants to effectively support team members will benefit from participation.

Presenter: Maria Morukian, President, MSM Global Consulting

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

WEBSITE LINK:  https://learning.theaawa.org/p/7-12-23