There are many lifestyle factors that influence the decision to vaccinate or to not vaccinate, and we must learn to be proactive about addressing potential concerns that may arise. Join Natalie Gruchow, CVPM, SHRM-CP, Elite FFCP (Veterinary), as she discusses how to use Fear Free concepts to alleviate fear, anxiety, and stress during the vaccination appointment for the pet and pet owner.
Attendees will learn how to:
· Clearly explain vaccination benefits to pet owners.
· Apply Fear Free concepts to safely & comfortably vaccinate patients.
· Develop skills for successful Fear Free communications with your team & clients.
Brought to you by our friends at Elanco
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