Shelter Learniverse Return to the Shelter Learniverse

Shelter Learniverse and Industry-Wide Calendar

Blog

  • New Adoption Counseling Course for Shelter Staff, Volunteers, and Fosters

    New Adoption Counseling Course for Shelter Staff, Volunteers, and Fosters

    There’s a new, free self-paced course available at Maddie’s® University, and it’s all about facilitating successful adoptions!

    This course provides guidance for navigating the entire adoption process, with an emphasis on adoption counseling. The course demonstrates the general adoption counseling process and then dives into adoption counseling for pets with behavior or medical conditions. Text content is supported by videos, infographics and exercises. All videos are shareable and all infographics are available for download so you can use them in training. 

    “This course goes deep on adoption counseling for cats and dogs and spans a number of interconnected topics,” co-author Rachel Jones shares. Topics include:

    • Customizing meet and greets for individual animals and their behaviors and medical needs.
    • Order of operations when receiving inquiries through different channels
    • Using approachable language when discussing different types of behaviors and medical needs.
    • Prioritizing counseling topics.
    • Important paperwork to consider.
    • Helping potential adopters determine whether a pet is a match themselves.
    • Setting adopters up for success in the home.
    • Fostering a welcoming environment.
    • Ways to simplify your own placement processes without sacrificing quality.
    • Minor marketing tips.
    • And more.

    The Adoption Counseling course is eligible for 2.0 hours of credit from the Association for Animal Welfare Advancement (AAWA) and the National Animal Care & Control Association (NACA).

    Enroll now for free
  • Get More Animals Home with Back Where They Belong Summit Sessions and Resources, Now On-Demand

    Get More Animals Home with Back Where They Belong Summit Sessions and Resources, Now On-Demand

    Have you heard? By getting just 20% more stray dogs back home in our communities, we have the power to end unnecessary shelter euthanasia and find homes for every dog who needs one.

    Presenters from organizations across the country—municipal, non-profit, and national—came together in a mega event to share the best resources and most successful methods they’re using to reduce shelter crowding and get more dogs and cats back home. Now every short, solution-packed presentation and recommended resource is available on-demand at Maddie’s® University for free, #ThankstoMaddie!

    Pick the 25-minute sessions that speak to you. Whether you’re a field officer, frontline staff member, manager, or dedicated volunteer navigating tough decisions, topics like these will help you make a difference today:

    • The Crucial Role of Return to Home in Reducing Shelter Crowding and Euthanasia Today (Dr. Kate Hurley, UC Davis Koret Shelter Medicine Program)
    • Contracts, Jurisdictions, Fees and Local Ordinance Considerations to Promote Return to Home (Cole Wakefield, Good Shepherd Humane Society)
    • Empowering Dispatch With Training, Support and Resources for the Public (Michelle George, Companions and Animals for Reform and Equity—CARE)
    • Working With Finders to Help Get Animals Back Where They Belong (Mike Wheeler, Cabot Animal Support Services)
    • Getting Pets Home with Better Approaches to On-Pet IDs and ID/Microchip Tracing (Nina Stively, Loudoun County Animal Services)
    • Making It Easy for Owners to Find and Redeem Lost Pets: Tech Tips and Communication Strategies – Bobby Mann and Mia Navedo-Williams, Humane Rescue Alliance
    • Using Technology to Improve Your Lost and Found Systems (Elkie Wills, San Diego Humane Society)
    • And more!

    You’ll want to share these sessions with your team and stakeholders, including city leaders and decision-makers, to get everyone on board with programming that prioritizes getting dogs and cats back to the people and homes they know and love. Every single action we take together adds up. When it comes to making things better for shelter staff and animals, plus the people who are missing dogs and cats in the community, the impact is immeasurable.

    Get on-demand solutions now
  • Online Meeting – Mondays – Weekly Community Conversations #ThanksToMaddie – Maddie’s Fund

    Online Meeting – Mondays – Weekly Community Conversations #ThanksToMaddie – Maddie’s Fund

    Maddie’s Fund hosts a weekly 50-minute Zoom call for animal well-being professionals. These calls are a collaborative space to share exciting new programs and research, discuss uncomfortable topics, connect with peers in the industry, and more, all while sharing a common goal of preserving the human-animal bond.

    Who Should Join?
    Executive directors, animal well-being leaders, shelter workers, pet support professionals, volunteers, rescue organizations and anyone who shares the common goal of preserving the human-animal bond.

    Win Ca$h for Attending!
    Each month, Maddie’s Fund will be giving away up to $5,000 in grants. You can enter to win each time you attend a call or watch on-demand during the month by completing the giveaway drawing entry forms shared in the chat during the calls.

    Register Today
    Join us each Monday at 11am PT/2pm ET to receive support and learn about innovative ideas other organizations across the country are seeing success with. If you registered prior to July 2025 or are new to these meetings, please use this link to register:
    https://maddies.fund/CommunityConversationsRegistration2025

    All calls are recorded and uploaded to the Community Conversations page on Maddie’s Pet Forum https://forum.maddiesfund.org/communityconversations

    Please note: All views expressed on these calls are not necessarily endorsed by Maddie’s Fund.

    WEBSITE LINK:  https://maddies.fund/CommunityConversationsRegistration2025

  • Webinar – 12/11/25 – Disasters and Large Animal Evacuation: Best Practices and Preparedness – NACA/Justice Clearinghouse

    Webinar – 12/11/25 – Disasters and Large Animal Evacuation: Best Practices and Preparedness – NACA/Justice Clearinghouse

    Natural disasters can strike any moment, and it’s crucial to ensure the safety of human lives and our beloved animals during these events. Evacuating large animals is a complex and often under-discussed aspect of disaster preparedness. This webinar will examine the essential steps and strategies for safely evacuating large animals and establishing an evacuation site during emergencies.

    This webinar has been certified by the National Animal Care & Control Association and is approved for 1 Continuing Education Unit.

    WEBSITE LINK:  https://www.justiceclearinghouse.com/webinar/webinar-on-disasters-and-large-animal-evacuation-best-practices-and-preparedness/

  • Webinar – 1/8/26 – Maddie’s Insights – Consentful Contact: Pilot Study on Human–Dog Touch – Maddie’s Fund

    Webinar – 1/8/26 – Maddie’s Insights – Consentful Contact: Pilot Study on Human–Dog Touch – Maddie’s Fund

    Understanding and respecting an animal’s signals during interactions can significantly enhance their welfare and improve the human-animal interactions. In this presentation, Dr. Amir Sarrafchi will discuss his research on how dogs respond behaviourally when allowed to choose or refuse human contact. Drawing from his work on animal agency and consent, Dr. Sarrafchi will explore how these concepts can be practically applied in everyday animal care, shelter environments, and adoption programs.

    The session will translate research findings into simple, effective strategies that caretakers, trainers, and shelter staff can use to promote consent-based handling and improve welfare outcomes.

    Learning Objectives

    • Recognize behavioural indicators that reflect a dog’s comfort or discomfort during human interaction
    • Understand the importance of agency and consent in enhancing animal welfare and fostering a more humane relationship between humans and animals
    • Apply practical strategies for incorporating choice and consent into daily care, training, and shelter routines

    Earn continuing education credit from The Association for Animal Welfare Advancement towards 1.0 CAWA CEs. This webinar has also been pre-approved for 1.0 continuing education credits by the National Animal Care & Control Association (NACA). It has also been approved for 1 hour of continuing education credit until 10/14/2027 in jurisdictions which recognize RACE approval.

    About the speaker
    Dr. Amir Sarrafchi is a Postdoctoral Fellow at the University of Guelph in Ontario, Canada. His PhD research focused on animal behavior and the impact of providing animals with agency and consent on their welfare during human-animal interactions. He holds a Doctor of Veterinary Medicine (DVM) degree and a Master’s in Applied Ethology and Animal Biology.

    During his PhD, Dr. Sarrafchi investigated how allowing animals, particularly horses and dogs, to exercise choice during interactions with humans influences their behavioral and physiological responses. His recent work explores how promoting agency can improve welfare outcomes in both companion and working animals. Dr. Sarrafchi is passionate about bridging the gap between science and practice to enhance the daily care, handling, and understanding of animals.

    WEBSITE LINK:  https://maddies.fund/MIwebcastsRegister

  • Online Event – 1/21/26 – Shelter Med LIVE: Behavior Belongs in Shelter Medicine: The Shelter Vet’s Role in Behavioral and Emotional Health – UC Davis KSMP

    Online Event – 1/21/26 – Shelter Med LIVE: Behavior Belongs in Shelter Medicine: The Shelter Vet’s Role in Behavioral and Emotional Health – UC Davis KSMP

    Special Guests:
    Cindi Delany, DVM, KPA-CTP
    Emilia Gordon, DVM, DABVP (Shelter Medicine Practice)
    Sarah Mantovani, DVM, MS (Shelter Medicine)

    About Shelter Med LIVE
    Shelter medicine bridges gaps in veterinary care access, ensuring animals are sterilized, vaccinated, and have the medical treatment they need before going home to the people and communities who care for them. Shelter Med LIVE is the place where vet professionals connect around what it takes to make shelter medicine happen every day—from intake triage to MacGyvering creative fixes. Every third Wednesday, join your UC Davis Koret Shelter Medicine Program host Dr. Jenn Bennett and special guests for real talk and real solutions.

    Ask questions (or send them in ahead of time). This isn’t a lecture—it’s a conversation for everyone who wants to nerd out on shelter medicine. Kick back and recharge with your colleagues in the middle of a long week.

    This event has been approved for 1 hour of continuing education credit by CAWA and NACA.

    Can’t make it live? Register to receive the recording and resources after the event, accessible through the UC Davis Koret Shelter Medicine Program Shelter Learniverse, #ThanksToMaddie!

    WEBSITE LINK:  https://www.shelterlearniverse.com/events

  • Online Event – 3/26/26 – Maddie’s Monthly Behavior Connection: Considerations with Returns – Maddie’s Fund

    Online Event – 3/26/26 – Maddie’s Monthly Behavior Connection: Considerations with Returns – Maddie’s Fund

    Speaker: Stacy Price, CAWA, CFRE, MBA

    About Maddie’s Monthly Behavior Connection:
    Join us on the fourth Thursday of every month as we talk about dog and cat behavior – supporting pets in our community and animal shelters. Each month, we hear from speakers about topics of interest to our group, such as behavior medications, modifying animal behavior, assessing and improving animal welfare, and how organizations successfully provide behavior support to dogs and cats.

    Who should join: Animal welfare staff and volunteers who are interested in dog and cat behavior, and everyone who works to keep pets out of shelters and in homes.

    You only need to register once for all meetings: https://maddies.fund/MonthlyBehaviorRegistration

    Can’t attend live? Register anyway and you will get a link to the recording within a day or two after each meeting.

    All recordings and resources shared during the webcast will also be available in the Maddie’s Monthly Behavior Connection group on Maddie’s Pet Forum – https://maddies.fund/monthlybehaviorconnectionMPF

    Maddie’s Fund does not share registration information.

    The opinions expressed by webinar presenters are their own and do not necessarily represent those of Maddie’s Fund.

    WEBSITE LINK:  https://maddies.fund/MonthlyBehaviorRegistration

  • Online Event – 2/26/26 – Maddie’s Monthly Behavior Connection: Sound in the Shelter – Maddie’s Fund

    Online Event – 2/26/26 – Maddie’s Monthly Behavior Connection: Sound in the Shelter – Maddie’s Fund

    Speaker: Bailey Eagan, MSc, PhD

    About Maddie’s Monthly Behavior Connection:
    Join us on the fourth Thursday of every month as we talk about dog and cat behavior – supporting pets in our community and animal shelters. Each month, we hear from speakers about topics of interest to our group, such as behavior medications, modifying animal behavior, assessing and improving animal welfare, and how organizations successfully provide behavior support to dogs and cats.

    Who should join: Animal welfare staff and volunteers who are interested in dog and cat behavior, and everyone who works to keep pets out of shelters and in homes.

    You only need to register once for all meetings: https://maddies.fund/MonthlyBehaviorRegistration

    Can’t attend live? Register anyway and you will get a link to the recording within a day or two after each meeting.

    All recordings and resources shared during the webcast will also be available in the Maddie’s Monthly Behavior Connection group on Maddie’s Pet Forum – https://maddies.fund/monthlybehaviorconnectionMPF

    Maddie’s Fund does not share registration information.

    The opinions expressed by webinar presenters are their own and do not necessarily represent those of Maddie’s Fund.

    WEBSITE LINK:  https://maddies.fund/MonthlyBehaviorRegistration

  • Online Event – 1/22/26 – Maddie’s Monthly Behavior Connection – Pain and Behavior: A case-based talk – Maddie’s Fund

    Online Event – 1/22/26 – Maddie’s Monthly Behavior Connection – Pain and Behavior: A case-based talk – Maddie’s Fund

    Pain and discomfort are often under-diagnosed in dogs with behavioral issues. This presentation will highlight why this happens, and reviews cases where pain was the cause of the behavior issues or made behavioral issues worse. This is happening in young dogs and dogs who may not show any typical signs of pain/discomfort, but rather express it as aggression and/or anxiety.

    Speaker: Emily Levine, DVM, DACVB, Animal Behavior Clinic of New Jersey

    About Maddie’s Monthly Behavior Connection:
    Join us on the fourth Thursday of every month as we talk about dog and cat behavior – supporting pets in our community and animal shelters. Each month, we hear from speakers about topics of interest to our group, such as behavior medications, modifying animal behavior, assessing and improving animal welfare, and how organizations successfully provide behavior support to dogs and cats.

    Who should join: Animal welfare staff and volunteers who are interested in dog and cat behavior, and everyone who works to keep pets out of shelters and in homes.

    You only need to register once for all meetings: https://maddies.fund/MonthlyBehaviorRegistration

    Can’t attend live? Register anyway and you will get a link to the recording within a day or two after each meeting.

    All recordings and resources shared during the webcast will also be available in the Maddie’s Monthly Behavior Connection group on Maddie’s Pet Forum – https://maddies.fund/monthlybehaviorconnectionMPF

    Maddie’s Fund does not share registration information.

    The opinions expressed by webinar presenters are their own and do not necessarily represent those of Maddie’s Fund.

    WEBSITE LINK:  https://maddies.fund/MonthlyBehaviorRegistration

  • Online Course – Starts 1/5/26 – Shelter Care Specialist Certification Program Winter 2026 Session – UC Davis KSMP Shelter Learniverse

    Online Course – Starts 1/5/26 – Shelter Care Specialist Certification Program Winter 2026 Session – UC Davis KSMP Shelter Learniverse

    Are you ready to take your career in animal sheltering to the next level? Offered by the UC Davis Koret Shelter Medicine Program Shelter Learniverse as part of Maddie’s® Million Pet Challenge, the Shelter Care Specialist Certification Program empowers frontline animal shelter workers to provide exceptional care, grounded in best practices, with a focus on improving outcomes for animals and communities.

    Through engaging online courses, you’ll gain expertise in:

    • Best practices to reduce animal stress.
    • Foundational animal care and medical care to enhance your skills.
    • Behavior, training, and enrichment for healthier, happier animals.
    • Population management to optimize shelter resources.
    • Daily care best practices that streamline your workflow and maximize impact.

    Whether you’re new to shelter work or a seasoned professional, this program equips you with the tools, knowledge, and recognition to make a greater difference.

    Why Become Certified?

    • Advance your career with professional credentials.
    • Learn practical, actionable skills to improve daily operations.
    • Gain confidence in providing high-quality care for every animal.

    Start learning today and become part of the growing movement to transform animal sheltering. 

    APPLICATION DEADLINE: 12/5/25.

    Certification is currently free, #ThanksToMaddie!

    This program is most relevant for individuals working in public shelters or private shelters with municipal contracts. Enrollment is limited; applicants from these shelter types will be prioritized for this session.

    Learn more about upcoming sessions and apply at https://tinyurl.com/SCS-General

  • Webinar – 12/9/25 – Vet Med Legislation Year-End Updates – The Bridge Club

    Webinar – 12/9/25 – Vet Med Legislation Year-End Updates – The Bridge Club

    To advance veterinary medicine, strong legislative action is essential. This year-in-review conversation offers valuable insight into the policy shifts shaping the future of the profession—and what to expect in 2026. It’s a must-attend for anyone looking to understand what’s happening beyond the exam room.

    WEBSITE LINK: https://thebridgeclub.com/event/end-of-year-update-on-vet-med-legislative-updates/

  • In-Person Workshop – 1/13/25 to 1/16/25 – Shelter Behavior & Enrichment Workshop – Shelter Playgroup Alliance (fee applies)

    In-Person Workshop – 1/13/25 to 1/16/25 – Shelter Behavior & Enrichment Workshop – Shelter Playgroup Alliance (fee applies)

    Don’t miss out on this hands-on workshop to build essential skills for safely working with dogs in the shelter over four days at Berkeley Animal Care Services. You will work in small groups along side experienced, certified coaches to build your skills in a supportive and constructive environment. Join us January 13-16, 2026, and you will earn a Certificate of Completion, as well as the confidence and skills to improve the lives of the animals in your care.

    ​This workshop is limited to 20 participants. Register to secure your spot now!

    Who: Shelter Staff & Volunteers

    What: Behavior & Enrichment Workshop

    When: January 13-16, 2026

    Where: Berkeley Animal Care Services, 1 Bolivar Dr, Berkeley, CA 94710

    Cost: $800

    ​CEUs: 27 (CCPDT), 20 (IAABC)

    No prerequisites are required to attend this workshop. This is a special offering open to all shelter staff and volunteers, regardless of the status of online course work.

    WEBSITE LINK: https://www.shelterdogplay.org/in-person-workshops