Shelter Learniverse and Industry-Wide Calendar

Category: Maddie’s Million Pet Challenge

  • Time’s on Your Side in a New Course from Maddie’s®️ Million Pet Challenge

    Time’s on Your Side in a New Course from Maddie’s®️ Million Pet Challenge

    If you’re seeing length of stay trending upward and adoptions slowing, it can be easy to feel overwhelmed and maybe lose sight of the many factors that we can control, which is why it’s so important to take stock of all the tools we have at our disposal to reduce bottlenecks and move animals as quickly as possible to positive outcomes. If you’re feeling challenged by the current climate, it’s the perfect time to check out Right Time, the newest Self-Paced Online Training module (SPOT mod) from the Maddie’s®️ Million Pet Challenge Learniverse.

    The Right Time has two dimensions, and you’ll learn how to work successfully within both: There’s the right time for an animal to come into the shelter (which could be immediately, at a scheduled time in the future, or, for animals who are best served where they are, maybe never), and then there are right times within the shelter, which include setting open hours and offering services by appointment, as well as managing animals in care through pathway planning, hold periods, and daily population management rounds, all components critical to keeping animals moving efficiently to appropriate outcomes.

    Subject matter experts from the UC Davis Koret Shelter Medicine Program will discuss strategies for streamlining tasks, reducing length of stay, capturing lost resources, and making the most of the resources you have, all while balancing community need, animal and human welfare and shelter capacity. You’ll learn about interventions you can make at your shelter to lead animals to the right outcome in the right time, and you’ll see how other animal shelters have successfully made changes to improve services in their communities.

    This short course has been approved for 2.0 Certified Animal Welfare Administrator (CAWA) continuing education credits by The Association for Animal Welfare Advancement (AAWA) and the National Animal Care and Control Association (NACA); it has also been approved for 2.0 units of RACE credit.

    Right Time is the second course in a self-paced series that will explore each of the Four Rights, an evolution of the Million Cat Challenge’s Five Key Initiatives and the foundation of Maddie’s® Million Pet Challenge. Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, to the Right Outcome.

    Whether we’re talking about the hours our shelter is open or the demands on our staff time, the system we build directly impacts the time an animal spends in our shelter. There’s no time like the present to make some improvements in your systems: Enroll today for free! #ThankstoMaddie, Right Time and other SPOT mods, along with cohort-style, coach-led Bootcamps, are available in the Learniverse at no cost.

    Do you have comments, questions, or ideas related to the Four Rights? Join the discussion on Maddie’s Pet Forum.

  • New Course Clears Up Finder-Foster Program Questions

    New Course Clears Up Finder-Foster Program Questions

    Finder-foster programs are one impactful way to serve animals in the Right Place and the Right Time, to the Right Outcome: Animals found by community members can be quickly and legally moved from stray to foster status, and, if they can’t be reunited with their owner, adopted out, all without ever entering the shelter.

    But when do holding periods apply? What if the animal needs routine care? What would a finder-foster agreement look like, and is it necessary? If you’ve been wanting to introduce or fine-tune a finder-foster program at your shelter, but you’ve got questions, the new self-paced Finder-Foster Program course is for you!

    As part of the Maddie’s® Million Pet Challenge Learniverse program, Bruce Wagman, Lead Counsel for San Francisco SPCA’s Shelter Policy and Legal Services (Shelter PALS), covers the concepts, legal issues, and suggestions for the development and operation of finder-foster programs for animal shelters in the state of California (and other states).

    You’ll learn how you can reunite more animals with their families, promote animal well-being and minimize stress by reducing time spent in the shelter, and as a result of these programs, reserve resources for animals in need of shelter services—all by engaging people who are already helping animals in your community.

    This short course has been approved for 1.0 Certified Animal Welfare Administrator (CAWA) continuing education credits by The Association for Animal Welfare Advancement (AAWA) and by National Animal Care and Control Association (NACA). It has also been approved for 1 hour of continuing education credit until July 25, 2024, in jurisdictions that recognize RACE approval.

    Although the specific information in this course is applicable to and based on considerations of California state law, the basic concepts will be applicable anywhere, subject to modifications necessitated by state or local laws. Shelters in other states are encouraged to check their state and local laws and ordinances to see how this information can be adapted for use in your location.

    #ThankstoMaddie, this course is offered at no cost! Enroll today, and check out other free SPOT mods (Self-Paced Online Training modules) and cohort-style Bootcamps available at the Maddie’s® Million Pet Challenge Learniverse.

  • Apply by August 8 for New Population Management and Daily Rounds Bootcamp

    Apply by August 8 for New Population Management and Daily Rounds Bootcamp

    The newest Bootcamp from the Maddie’s® Million Pet Challenge Learniverse is here to help your team implement efficient and effective daily population management rounds in just six weeks! Whether you wish your rounds were more productive or you haven’t started them yet, Population Management and Daily Rounds Bootcamp will help you improve animal health and welfare, increase the number of animals and people you can help, and decrease staff workload and burnout, length of stay, and the number of animals waiting in your shelter.

    Dr. Cindi Delany observes a dog during daily rounds

    Alongside your peers and fellow Bootcampers, you’ll master the why, how, when, where, and what of implementing and performing rockstar daily rounds through online content and live, interactive Zoom meetings. Led by your coach, Dr. Cindi Delany, you’ll spend two weeks covering the nuts and bolts of population management and daily rounds, then two weeks putting daily rounds into action (or improving what you’re already doing), with team check-ins and coach feedback. In the final two weeks, you’ll learn how to troubleshoot your systems and make your daily population management rounds sustainable long-term—even when you’re short-staffed or nearing (or even over) capacity.

    This cohort-centered course offers real-time implementation support with troubleshooting as you go, and results that will benefit your staff, community, and animals. Dr. Delany has established successful and sustainable rounds at many shelters, decreasing average length of stay by 50% or more and average on-site animal inventory by 50% or more, all while increasing live releases and animals helped, enhancing shelters’ ability to provide the Right Care, in the Right Time, with the Right Care, to achieve the Right Outcome for each animal

    Best of all, #ThanksToMaddie and the Maddie’s® Million Pet Challenge Learniverse, Population Management and Daily Rounds Bootcamp is free to all participants! To ensure everyone receives the personalized coaching that makes a difference in your success, this session will be open to eight shelters; a waitlist will be created for future sessions. 

    Get your team on board and turn your population management processes and daily rounds into a well-oiled machine that boosts the well-being of animals and people! Learn more and apply by August 8.

  • Discover the Right Place for At-Risk Animals in a New Course from Maddie’s Million Pet Challenge

    Discover the Right Place for At-Risk Animals in a New Course from Maddie’s Million Pet Challenge

    Registration for The Right Place Is Live!

    Providing the right care and right outcome starts by serving animals in the right place, but how do you determine the right place for an animal at risk of entering the shelter? Start with the newest course, The Right Place, in the Maddie’s®️ Million Pet Challenge Learniverse! In this free SPOT mod (code for Self-Paced Online Training Module), you’ll learn the framework that will help remove decision fatigue and get animals where they need to be—or help them right where they are.

    Subject matter experts from the UC Davis Koret Shelter Medicine Program will walk you through guiding principles that animal welfare professionals can use to make decisions, train their staff and engage the public, with the ultimate goal of serving animals in the place that permits the best possible result for the animal(s) and person(s) in the most humane and efficient possible way. Priority is given to keeping animals safe in the community when possible, with shelter intake reserved for those animals who can’t be safely managed by community members (such as owners, finders, concerned caregivers and foster families).

    You’ll learn about a range of programs you can use at your shelter to lead animals to the right outcome while making the best possible use of your resources and reducing the burden on your staff. Plus, you’ll find inspiration in examples of animal shelters that have successfully implemented these programs with positive results.

    Enroll today and discover how to serve animals in the right place—and in turn how to serve more animals and people: savings associated with lower admission and care in the shelter can be redirected to support safety net services and provide care for animals with advanced medical or behavior needs who have no other option but shelter admittance. This short course has been approved for 3.0 Certified Animal Welfare Administrator (CAWA) continuing education credits by The Association for Animal Welfare Advancement (AAWA) and National Animal Care and Control Association (NACA). RACE credit pending approval.

    The Right Place is the first course in a self-paced series that will explore each of the Four Rights, an evolution of the Million Cat Challenge’s Five Key Initiatives and the foundation of Maddie’s Million Pet Challenge. Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, to the Right Outcome.

    Join us in the Maddie’s®️ Million Pet Challenge Learniverse, an interactive, online learning community found at the intersection of Knowing and Doing. Hosted by a team of animal welfare’s leading experts, it is a space to question, test, and implement innovations in the pursuit of continuous discovery and improvement in animal sheltering. #ThankstoMaddie, The Right Place and other SPOT mods, along with cohort-style, coach-led Bootcamps, are available at no cost.

    Do you have comments, questions, or ideas related to the Four Rights? Join the discussion on Maddie’s Pet Forum!


    Enroll Today!

  • Four Rights Webinar Series Wraps with One Big Question

    Four Rights Webinar Series Wraps with One Big Question

    #ThankstoMaddie and the Maddie’s Million Pet Challenge team, we’ve spent this spring alongside all of you exploring what it would take to create a world in which every single shelter is able to provide every animal at risk with the Four Rights: the Right Care in the Right Place, at the Right Time, to the Right Outcome. Inspired by the Five Key Initiatives of the Million Cat Challenge that empowered shelters to save over 3.5 million cats, the Four Rights include all species at risk in shelters, with community safety net services, humane care within the shelter, and appropriate outcomes for the animals that do come in all working in concert to support one another.

    If you missed any of our five-part webinar series, The Future Is Four, you can watch—and share—all the recordings at Maddie’s University!

    The Future is Four – Dr. Kate Hurley, the co-founder of the Million Cat Challenge and one of the inspirations behind the Maddie’s Million Pet Challenge, invites us to reflect on how far our field has come, and she explains how the Four Rights can help us meet current challenges and shape a hopeful future for animal sheltering. Watch the recording here.

    The Right Place – Drs. Cynthia Karsten and Chumkee Aziz guide you through the framework that allows you to remove decision fatigue and get animals where they need to be—or help them right where they are. Watch the recording here.

    The Right Time – Drs. Cindi Delany and Kate Hurley outline strategies for streamlining tasks, reducing length of stay, capturing lost resources, and making the most of the resources you have. Watch the recording here.

    The Right Care – Offering the Right Care means animals are not left in dangerous circumstances to cause harm, suffer, or die because the shelter can’t admit them; nor are they are admitted to a crowded shelter when there are better options within the community. Drs. Chumkee Aziz and Denae Wagner and Cat Adoption Team (CAT) Executive Director Karen Green discuss how to provide humane housing and match community need to community capacity and shelter services to ensure all animals receive the care that is right for them. Watch the recording here.

    The Right Outcome – Drs. Cynthia Karsten and Kate Hurley discuss how we can ensure the right outcome for pets and people facing challenges big and small. Watch the recording here.

    What’s next? Join us in Barrier Busting June!

    In last week’s Right Outcome webinar, Drs. Kate Hurley and Cindy Karsten closed out the series by sharing recommendations for removing barriers to the Right Outcome and encouraging us to look for opportunities to turn good outcomes into better and best outcomes. We were so inspired by your barrier-busting ideas during the webinar, we’re making the entire month of June all about removing barriers and clearing the way for more animals to reach the Right Outcome. All you need to do to join us (and put your name in the hat for a prize from our Basket of Joy!) is answer this question:

    What is ONE barrier to the Right Outcome for animals in your shelter that you could remove in June?

    Share your answer by replying to this thread on Maddie’s Pet Forum, and you’ll be entered to win one of these prizes:

    • A Yeti: begone, thirst barriers! Whether you need a tumbler for your smoothie or a supersized bottle for your iced coffee, you’ll be covered.
    • The Best Practice Playbook for Animal Shelters: your guide to breaking down barriers to best practices, Dr. Sara Pizano’s playbook will help your shelter implement proven national standards with a special emphasis on the efficient use of all resources that will eliminate waste and save lives.
    • Your own personalized jingle: the quickest barrier-to-joy buster is a custom jingle composed by Koret Shelter Medicine Program songsmith extraordinaire Andy Cowitt. We’re already imagining a shelter staff singalong…

    So what barrier could you banish this month? We can’t wait to find out! We’ll announce the winners in early July.


    Share your answer

  • Last Call! Three Things You Don’t Want to Miss This Month

    Last Call! Three Things You Don’t Want to Miss This Month

    The days are getting longer as March is coming to a close: here are three sweet opportunities—a brand new Bootcamp, a big (Big Dog!) virtual conference, and a grant for California shelters—to ring in spring before the month is up. 

    1. Apply by 3/28 for the next Behavior, Training, Enrichment (BTE) Bootcamp

    Developed by Maddie’s® Million Pet Challenge Director of Online Learning Cindi Delany, DVM, KPA-CPT, this immersive and coach-guided course will do more than help you identify new ways to improve animal welfare and wellness; it will also get you started making those improvements in less than two months, and your coaches will continue to support you on an ongoing basis once Bootcamp is over. And thanks to a generous grant from the Wiederhold Foundation to develop this program and to the Maddie’s® Million Pet Challenge, you can participate free of charge! Apply by 3/28/22 for the session beginning 4/18/22.

    Apply now

    2. Register for the Big Dog Master Class

    The newly launched Maddie’s® Million Pet Challenge and Human Animal Support Services are teaming to bring you a completely FREE, two-day virtual conference March 29–30 to tackle your biggest challenges surrounding big dogs. We’ve got proven solutions and data-driven protocols delivered to you in straightforward, streamlined modules for all levels of animal shelter professionals. We want your organizations to be supported as you learn better dog management, getting more live outcomes, shortening lengths of stay, and creating safer shelters.

    Register now

    3. Calling all California Shelters: Apply for a California for All Animals Welcome Grant by 3/31

    Don’t leave money on the table! All municipal shelters and private shelters holding a municipal contract in California are eligible to apply for a California for All Animals Welcome Grant through 3/31/22. Fill out the super short application, share some data, and claim your money. If you’ve already claimed your $5,000, help spread the word to shelters in your network! We’re here for you: Email data@californiaforallanimals.com if you need guidance on gathering or submitting your shelter’s data or if you need help with the application process.

    Learn more

  • Announcing our Spring 2022 Bootcamp Cohorts

    Announcing our Spring 2022 Bootcamp Cohorts

    Here in the Maddie’s® Million Pet Challenge Learniverse, our online learning world made possible by Maddie’s Fund®, we design Bootcamps around the belief that small steps and big leaps happen when we learn together and from one another. This spring we’re kicking off two Bootcamps and welcoming two new shelter cohorts—and we couldn’t be more excited!

    These community-based, “all teach, all learn” interactive training experiences are facilitated by experts and designed to dive deep. Developed by UC Davis Koret Shelter Medicine Program – Maddie’s® Million Pet Challenge Director of Online Learning Cindi Delany, DVM, KPA-CPT, the brand new Behavior, Training and Enrichment (BTE) Bootcamp is an immersive, coach-guided course that helps shelter teams review current best practices and innovations in the Behavior, Training and Enrichment space, then assess operations and programs and begin implementing changes to level up your work and maximize animal welfare. This course was researched and built thanks to a generous grant from the John T. and Jane A. Wiederhold Foundation and will be offered on a regular basis thanks to the support of Maddie’s Fund® through the Maddie’s® Million Pet Challenge.

    Our comprehensive Four Rights Bootcamp offers proven techniques to help you ensure that each animal in your community gets the Right Care at the Right Time in the Right Place to the Right Outcome. Over six weeks, coaches Cindy Karsten, DVM, and Chumkee Aziz, DVM, offer a holistic perspective reset and guide shelters through a journey centered around quitting crisis mode, embracing your capacity, and creating space for lasting change.

    In each Bootcamp, live calls led by coaches set the goals for the week and kick off the brainstorming you’ll do with your own team in between meetings. Experts from both within and outside our industry will provide the framework to build your strategy. Past Bootcamp cohorts will tell you that the content shared in camp transformed their shelter, but the partnerships they formed with their peers are what has sustained it.

    Join us in cheering on these shelters who are coming together to do great work this spring. If your shelter wasn’t selected for this session or if you haven’t yet applied, we encourage you to apply again for upcoming Bootcamps. You can learn more about BTE Bootcamp or Four Rights Bootcamp and express interest in future sessions in the Maddie’s® Million Pet Challenge Learniverse. #ThanksToMaddie and to the Wiederhold Foundation, both of these Bootcamps are free of charge to participants!

    Four Rights Bootcamp Spring 2022 Cohort

    • Ashville Humane Society – Asheville, NC
    • Chula Vista Animal Care Facility – Chula Vista, CA
    • Dallas Animal Services – Dallas, TX
    • Fort Wayne Animal Care and Control – Fort Wayne, IN
    • Humane Society of Weld County – Evans, CO
    • Inland Valley Humane Society and SPCA – Pomona, CA
    • Placer County Animal Services – Auburn, CA
    • Southeast Area Animal Control Authority – Downey, CA

    Behavior, Training and Enrichment Bootcamp Spring 2022 Cohort

    • East Bay SPCA – Oakland, CA
    • Humane Society Silicon Valley – Milpitas, CA
    • Kauaʻi Humane Society – Lihue, HI
    • County of San Diego Department of Animal Services – Bonita, CA
    • San Francisco Animal Care and Control – San Francisco, CA
    • San Jose Animal Care and Services – San Jose, CA
    • SPCA of Texas – Dallas, TX
    • Ventura County Animal Services – Camarillo, CA