Webinar – 5/22/24 – Considering Communication: Strategies To Improve Behaviour Change in Clients – PPG (fee applies)
VirtualPPG Presents (fee applies): Our role as animal advocates and client advisors requires us to excel at communication too. This webinar focuses on communication strategies for obtaining a case history, the practical use of empathy and compassion, and providing constructive, personalised coaching and reinforcing feedback.