Building Resilience and Assessing Risk – Hollie Colahan (Birmingham Zoo)

As much as we may want to, we cannot protect our animals from all the things that will frighten or frustrate them. What we can do is help them build resilience and develop the coping and problem-solving skills to navigate life’s challenges. Resilience building has been used for many years in some aspects of animal care but not considered enough in other areas. The process can present risks, and we will discuss ways to assess and mitigate these risks as well as getting the caretaker team on board with them.

WEBSITE LINK:  https://naturalencounters.com/sign-up-for-tec-talk/

In this VETgirl online veterinary CE webinar, Dr. Heather Douglas, DVM, MBA, CVA reviews communication for the veterinary leader. Your job as clinician is to serve more than just the patient; ultimately, the best outcomes come from the best communication. In this lecture, she’ll explore ways to improve your patient, client and team experience through dynamic communication techniques.

Not a VETgirl ELITE member? VETgirl ELITE members receive 100+ hours of RACE-approved, online veterinary CE/year ($249). That way, you know that you have flexibility to view any of our webinars (including small animal, large animal, veterinary technician, leadership, and listen to our podcasts when you have time.

All the webinars are recorded and can be viewed 24/7 after their release date for CE credit. If you’re watching the recording later on, don’t forget to take the CE quiz with it when you’re done to get your CE certificate!

*Note: Viewing this webinar is for individual use only; VETgirl webinars are not designed nor meant to be viewed in a group setting due to RACE-CE audit purposes. Inappropriate sharing or viewing of the webinar may result in revoking of membership.

RACE-CE provider name: VETgirl, LLC
RACE Provider number: 785
RACE Program number: 39433/39434

This program has been approved for continuing education credit in jurisdictions which recognize AAVSB RACE approval; however participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education. Call VETgirl (858.859.1838) for further questions.

WEBSITE LINK:  https://vetgirlontherun.com/webinars/july-29-2020-communication-for-the-veterinary-leader-why-what-you-say-and-how-you-say-it-matters/

Humane Society Silicon Valley (HSSV):

• Cristie Kamiya, DVM, MBA,  Chief of Shelter Medicine
• Kristen Jahnke, Director of Shelter Operations
• Katie Christie, Manager of Foster and Animal Care

How do you support and scale your foster program during times of crisis? Humane Society Silicon Valley can answer that – they weathered the pandemic storm by pivoting their foster care and adoption processes into safe, no-contact, socially distanced programs. And did we mention they have acquired more than 3,000 new foster families since March’s lock down?

In this session, experts from HSSV will walk you through a few key components to effectively engage volunteers and your community to increase your impact while removing barriers to lifesaving capacity. Participants will walk away with an understanding of:

• Increasing your medical team’s capacity through the utilization of volunteers and technology
• Developing a foster training strategy that takes advantage of current technology
• Managing increased foster demand through tailored and strategic communications
• Seizing opportunities and seeing the silver lining in our new normal

The webinar will benefit any animal shelter professional interested in maintaining strong relationships and providing excellent animal care outside of the shelter environment. Read more about HSSV’s experiences changing their foster program to meet the crisis.

This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.

This program (both live and recorded) has been approved for 1 Certified Animal Welfare Administrator continuing education credit and has been submitted to RACE for approval.

BONUS!:

– Members of The Association for Animal Welfare Advancement who are vets or vet students may receive a free 1-year membership with the Association of Shelter Veterinarians (ASV).
– Members of the Association of Shelter Veterinarians may receive a free 1-year membership with The Association for Animal Welfare Advancement.

>> Membership instructions will be sent after you attend your first webinar in full.

WEBSITE LINK:  https://learning.theaawa.org/p/sheltermed-9-16-20

All pets deserve access to veterinary care. But millions of families have limited access to veterinary care, mainly due to insufficient funds. Lack of needed veterinary care negatively impacts the whole family—human and nonhuman—and may lead to relinquishment to shelters. The community this is also at risk from the spread of zoonotic diseases.

Dr. Blackwell, Director of the Program for Pet Health Equity, University of Tennessee, will speak about this national family crisis and AlignCare^®, a One Health healthcare system to address it. AlignCare improves access to veterinary care for families in need by aligning community resources and activities nationally. AlignCare is structured on One Health by:

• Addressing the financial and emotional needs of pet parents/guardians (people)
• Enabling veterinary service providers to help underserved pets (animals)
• Controlling and spreading costs to address the impacts of low socioeconomic status (Environment or ecosystem)

The AlignCare System is the first healthcare model that encompasses human and companion health and wellbeing. As such, the AlignCare infrastructure involves close collaboration between veterinary social work coordinators and veterinary service providers committed to the AlignCare vision of keeping families together.

This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.

This program is pending approval for:

• 1 Certified Animal Welfare Administrator continuing education credit.
• 1 hour of continuing education credit in jurisdictions which recognize RACE approval.

WEBSITE LINK:  https://learning.theaawa.org/p/shelter-medicine

Effective internal communication is needed for any organization to successfully function. However, establishing healthy communication practices continues to be a recurring struggle for many organizations. This webinar will discuss some of the reasons why effective communication is so difficult to establish at all levels of the organization, unveil best practices to help in this pursuit, as well as explain how workplace meetings—with an emphasis on virtual meetings—can be used to demonstrate some of these ideas and techniques.

After the presentation, viewers will be able to:

a) understand common communication pitfalls,

b) develop a toolkit of techniques to establish effective communication, and

c) recognize how these techniques and ideas can be used within their (virtual) meetings and day-to-day workplace interactions.

Approved for 1.0 CAWA CE. 

WEBSITE LINK:  https://theaawa.org/events/eventdetails.aspx?id=1400454

The experience of meaningfulness is a critical ingredient to thriving at work.  While animal welfare work is naturally imbued with a sense of meaning, especially in times of crisis, we often lose sight of it or fail to enable it.  Research finds those who work for purposeful leaders – leaders who routinely enable the experience of meaningfulness throughout their teams – are more fulfilled, resilient, higher performing, and significantly less likely to burn out, even in the most challenging times.  This session describes the science of purpose and meaning and shows how purposeful leaders compel teams and organizations toward their positive potential.  We’ll explore three evidence-based practices of purposeful leadership to empower leaders to bring the best out of their teams in a meaningful way.

LEARNING OBJECTIVES:
i. Understand the science of wellbeing, meaning, and purpose
ii. Understand the human performance and business case upside of wellbeing, meaning, and purpose in the workplace
iii. An introduction to the 3 key practice domains of Purposeful Leadership
iv. An exploration of some evidence-based tools for applying Purposeful Leadership across the 3 key practice domain

This webinar has been pre-approved for 1 Certified Animal Welfare Administrator continuing education credit.

WEBSITE LINK:  https://theaawa.org/events/eventdetails.aspx?id=1376322

The work we do in animal welfare is, by its nature, unpredictable and highly variable.  In times of crisis, such as the COVID pandemic, these challenges are only enhanced.  Team resilience in the face of adversity can be what differentiates effective teams who achieve positive outcomes from those who wither and stumble.  Team resilience resources can be cultivated and leaders play a big role in enabling that.  In this session we’ll learn about the science of resilience and explore effective leadership practices for cultivating, enabling, and leveraging resilience skills in our teams.

LEARNING OBJECTIVES:
i. Understand the science of psychological well-being and the upside of building well-being resources
ii. Understand the concepts of psychological resilience and how it displays in teams
iii. Understand the three primary types of resilience factors
iv. An exploration into a variety of evidence-based practices leaders can utilize to enable resilient veterinary teams

This webinar has been pre-approved for 1 Certified Animal Welfare Administrator continuing education credit.

WEBSITE LINK:  https://theaawa.org/events/EventDetails.aspx?id=1376322