One of the most stated reasons by professional trainers for a failure to perform successful services in pet training is two-fold. I often hear that ” the client was not committed or compliant.”
Let’s stop this behavior-changing game we find ourselves in and begin to work with clients in a more collaborative model yielding success for all parties!
It’s not about control or win-loose, or compliance. These words make us cringe when discussing behavior change in animals; let’s not apply these old concepts to our clients.
Do you often feel like you?
- Are constantly nagging clients.
- Having suggestions and ideas pushed back.
- Hear “yeah but” all the time.
- Feel your client relationship is confrontational.
- Return to a client’s home and find no progress has been made in your absence
- Find yourself constantly “splaining” everything
Well, Did you know that?
- Clients, like all humans, make choices that do not always align with their goals.
- Clients may, at times, lack self-control.
- Clients have no commitment vehicle to help them stay on track.
- Clients don’t see or recognize the ambivalence between their stated goal and behavior.
In this webinar, Niki will introduce the concept of Motivational Interviewing and Commitment Strategies.
Learn how these can be used to harness a client’s ambivalence and then use this ambivalence to motivate effective behavior change. She will also discuss various types of commitment strategies that can be used to hold clients accountable for their own words and goals.
Learn About
- Interviewing techniques to bring about change
- What to avoid in developing a collaborative professional-client relationship
- How to guide clients through their own behavior change
- How to stop “splaining” and empower autonomy in your clients
CEUS Pending PPAB, KPA, CCPDT, IAABC
Presented by Niki Tudge
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