How do we ensure good matches with our shelter animals, without making people feel unwelcome? Conversation-based adoption!
Come and learn how to increase adoptions, decrease length of stay, and have our adopters feel even better about your organization!
Presenter – Trish McMillan
Trish McMillan is an internationally-known speaker on the topics of animal behavior and sheltering. She holds a master of science degree in animal behavior, and is a certified professional dog trainer. Trish first walked into a shelter in the mid 90’s and has been hooked on shelter behavior ever since. She worked for the ASPCA for nearly eight years, first as director of animal behavior at their NYC shelter, and then with the field team, helping assess and rehabilitate dogs from cruelty cases, dogfighting and hoarding situations.
Trish owns McMillan Animal Behavior in North Carolina, where she lives in a tiny house on her farm, Pibble Hill. Trish currently shares her life with many animals of five species.
Trish’s professional work includes training and behavior modification work with dogs, cats, and horses. She speaks and consults nationally and internationally on animal sheltering issues, dog, cat, and horse behavior, dog aggression, and defensive handling. She also runs a popular online shelter dog behavior mentorship and other courses through the Shelter Behavior Hub, and is one of the founders of the behavioral euthanasia grief support group, “Losing Lulu.”
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