HSUS Presents: Is your agency or organization overwhelmed with panicked calls from the public about wildlife problems? Do you spend staff time and energy dealing with these calls? If so, this webinar is for you! We will share our top 10 tips for taking calls from the public about wildlife, to help you resolve problems over the phone in a matter of minutes! Topics include tips for calming down upset and fearful callers, questions to ask that will help you accurately diagnose the problem, tactics for working with the caller to solve the problem themselves (without having to dispatch an officer!), and tips for increasing tolerance among the public for the wild neighbors in your community.

ASPCAPro Presents: Want to help your shelter animals get ready for adoption? Join our expert panel to discuss best practices for tweaking behavior to help shelter dogs and cats find new homes. Adoption ambassadors will be on deck for advice on how foster parents can help make your shelter animals appeal to potential adopters.

The AAWA Presents: Effective internal communication is needed for any organization to successfully function. However, establishing healthy communication practices continues to be a recurring struggle for many organizations. This webinar will discuss some of the reasons why effective communication is so difficult to establish at all levels of the organization, unveil best practices to help in this pursuit, as well as explain how workplace meetings—with an emphasis on virtual meetings—can be used to demonstrate some of these ideas and techniques.

ACVS Presents: Depression, anxiety, and suicide plague the veterinary medicine profession. Signs often go unrecognized or are ignored as we struggle to talk about mental health. For every seven of you who are reading this, one has considered suicide at some point. Most of us personally know or know of someone who has committed suicide. This webinar provides information on the most common reasons veterinarians contemplate suicide and proven tools that we can use to help minimize the risk or even prevent it among our colleagues.

NACA/Justice Clearinghouse Present: So you have begun to manage your intake procedures, this may mean scheduled owner surrender hours or limited days of intake, not it’s time to take a step back and assess how the program is working. This session will help to guide you through a program analysis of your managed intake program and provide some suggestions for the next steps and ways that other agencies have taken a basic program and moved it to the next level!

FDSA Presents (fee applies): Let’s face it—many of us have more than one dog. We enjoy our dogs so much, yet they don’t always enjoy each other. Just witnessing a physical altercation between dogs can be traumatic. Why does this happen? Do the dogs simply dislike each other? Or is there more to it than that? Accurate assessment is not always easy but it is essential. This webinar will teach you tips that will help you evaluate the relationship between your own dogs. Once the reason for conflict is clear, a personalized treatment and management plan can be designed.

PPG Presents (fee applies): Anxiety is a major problem for many pet dogs. What happens in your dog's brain and body when something scares her? How long can you expect her stress response to last? In this webinar, Jessica Hekman, DVM, PhD, will talk about the stress response in dogs. She will explain the original evolutionary purpose of the stress response; what the hormones involved in it (like cortisol) do in the body; the difference between acute and chronic stress and the different effects they have on dogs' health; and what we know about how long it takes the body to clear those hormones. You will definitely learn some cool stuff about how the brain works and what that means for your stressed-out dog!