The AAWA Presents: One of the most important skills for any leader is the ability to listen. However, many of us need to learn how to listen effectively. We usually prepare our response rather than trying to process and understand the other person's message. This webinar will explore the power of listening and identify practices to help you listen at a deeper level to gain a better understanding and build trust with your employees.

VETGirl Presents (fee applies for non-members): In this 1.5-hour, VETgirl small animal webinar, Dr. Garret Pachtinger, DACVECC, will review updates in small animal fluid therapy while taking a case-based, clinical approach to understanding the principles of fluid therapy. We will discuss the importance of judicious crystalloid fluid therapy, controversies around colloid therapy, and the importance of blood products.

CalAnimals Presents: This live presentation is designed specifically for animal shelter representatives who want to learn more about the basics of social media marketing and how to build out a social media marketing strategy. Posting compelling content to social networking platforms can be utilized to increase online reputation, receive community support to increase staff morale, while increasing visibility to possibly decrease the animal length of stay/increasing adoptions and so much more!

FDSA Presents (fee applies): Resource guarding is a common issue. It can lead to aggression and other undesirable behaviours that can put human and other animal family members at risk. During this webinar, we’ll explore effective management and training techniques to address resource guarding.

PPG Presents (fee applies): Much of dog training is focused on the dog, or the mechanics of markers and rewards. Yet in many ways, handlers can and do affect their dog’s behavior and learning. Many training problems are rooted in communication issues, caused by a handler’s body language and unintended messages.

HASS Presents: Shannon Glenn, Executive Director of My Pit Bull is Family and the North Minneapolis Pet Resource Center program, will share how animal welfare professionals can shift their language to be more human-centered and human-supportive to and keep more families together.