Shelter Learniverse and Industry-Wide Calendar

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  • Online Training – 6/8/21 – Lifesaving Dispatch – Best Friends

    Online Training – 6/8/21 – Lifesaving Dispatch – Best Friends

    Traditional dispatch programs focus on collecting information and sending out an officer. Today’s modern dispatch program focuses on lifesaving and proactive problem-solving, and acts as the agency’s gate keeper for officer call volume and shelter intake. This approach accesses the potential for increased lifesaving and community engagement that the traditional mindset leaves behind. During this training Anna Walton, Municipal and shelter support coordinator at Best Friends, and will cover:

    • Customer service
    • Radio use and priorities
    • Information collection and problem solving over the phone
    • Tips and tricks on handling some of the commonly received complaint calls

    Learn how to challenge the traditional model of animal control dispatch and encourage a more proactive, engaged, and community-focused approach to the call-takers of the field service industry.

    WEBSITE LINK:  https://network.bestfriends.org/tools-and-information/e-learning/live-online-training

  • Webinar – 7/1/21 – Supercharge Your Community Outreach with an Advisory Board – Texas Unites (fee applies)

    Webinar – 7/1/21 – Supercharge Your Community Outreach with an Advisory Board – Texas Unites (fee applies)

    Traditional boards fulfill a critical role in animal welfare organizations.  But, what if you are ready to expand your organization’s size, mission, or reach?  Could it be time to build an advisory board?  Advisory boards operate in tandem with the board of directors and when executed properly can serve as a conduit for community influence and resources.  Join us as we explore the do this and please don’t do that of working with high level volunteers.

    In this session participants will examine the lifecycles of nonprofits, identify opportunities and challenges of adding an advisory board, and create an opportunity matrix to guide them on community recruitment for possible board members.

    Presenter

    Carrie Collins-Fadell, MPA

    Connect to this webinar on Your Conference Connection Page.  *Password required*
    Password is provided with registration confirmation.

    *****

    Like this topic?  Register Today!

    Your $49 registration fee provides access to all webinars May 19 through July 1.

    All sessions are CE approved through DSHS and AAWA with selected sessions approved through TBVME.

    Registration will remain open throughout the Virtual Learning Series. Register early to participate live in your chosen sessions or enjoy the recorded sessions at your convenience.

    For a complete listing of the series’ webinars with descriptions and speaker information, please see our Virtual Learning Series Brochure.

    WEBSITE LINK:  https://www.texasunites.com/training/

  • Webinar – 7/1/21 – Move out of the way and let your Board Govern! – Texas Unites (fee applies)

    Webinar – 7/1/21 – Move out of the way and let your Board Govern! – Texas Unites (fee applies)

    Founders Board = Bad

    A Founder’s Board is a board that isn’t really governing the organization – they are leaving that to you, the founder. Instead, that board is rubber stamping what you think should be done. After all, these are your family and friends. They want to support your efforts. They are certainly not there to create family feuds by suggesting you might not be right!

    Governing Board = Good

    A Governing Board – one that provides the leadership of the organization, that sets direction and policy, that provides financial oversight and ensures adequate resources to expenditures. A good Governing Board is your way to freedom and a life.  I promise because it happened to me.

    Come learn how to give up the reins and ride your non-profit into a successful future.

    Presenter

    Bonnie Hill, Founder and Advisor, Spay Neuter Network

    Connect to this webinar on Your Conference Connection Page.  *Password required*
    Password is provided with registration confirmation.

    *****

    Like this topic?  Register Today!

    Your $49 registration fee provides access to all webinars May 19 through July 1.

    All sessions are CE approved through DSHS and AAWA with selected sessions approved through TBVME.

    Registration will remain open throughout the Virtual Learning Series. Register early to participate live in your chosen sessions or enjoy the recorded sessions at your convenience.

    For a complete listing of the series’ webinars with descriptions and speaker information, please see our Virtual Learning Series Brochure.

    WEBSITE LINK:  https://www.texasunites.com/training/

  • Webinar – 7/1/21 – How to Elevate Your Presence and Points in Zoom Meetings – Texas Unites (fee applies)

    Webinar – 7/1/21 – How to Elevate Your Presence and Points in Zoom Meetings – Texas Unites (fee applies)

    When workplace meetings shifted from real to virtual platforms, many assumed their communication and presentation approaches could stay the same. But a room is not a Zoom. Meeting participants need to adopt new communication mindsets and tactics to maximize the new medium. In this hour-long interactive workshop, ASPCA Senior Director of Strategic and Executive Communications Joel Schwartzberg will show you how to enhance your points, presence, and impact from the other side of the screen.

    The workshop—designed for participants at all levels of skill and experience—covers the following topics:

    • Understanding and overcoming “Zoom Fatigue”
    • Effective point-making in virtual environments
    • Optimal visual framing
    • Meeting mindfulness
    • Minimizing distractions
    • Eye contact and volume training
    • Strategic use of chat
    • Active listening

    Presenter

    Joel Schwartzberg, Senior Director of Strategic and Executive Communications, ASPCA

    Connect to this webinar on Your Conference Connection Page.  *Password required*
    Password is provided with registration confirmation.

    *****

    Like this topic?  Register Today!

    Your $49 registration fee provides access to all webinars May 19 through July 1.

    All sessions are CE approved through DSHS and AAWA with selected sessions approved through TBVME.  This session is approved for DVM and LVT CE through TBVME.

    Registration will remain open throughout the Virtual Learning Series. Register early to participate live in your chosen sessions or enjoy the recorded sessions at your convenience.

    For a complete listing of the series’ webinars with descriptions and speaker information, please see our Virtual Learning Series Brochure.

    WEBSITE LINK:  https://www.texasunites.com/training/

  • Webinar – 7/1/21 – Building Programs Based on Intake Data – Texas Unites (fee applies)

    Webinar – 7/1/21 – Building Programs Based on Intake Data – Texas Unites (fee applies)

    While we know a great deal about how animals leave animal shelters through outcomes, we still know relatively little about how and why they enter in the first place. In this presentation, you will learn about the complex, fascinating way we think about intake and how we can revolutionize animal shelters, animal control services and rescue groups, just by digging deeper into how we track the reasons for intake and how better addressing the complexity of animal intakes might lead to better, faster outcomes. From changing shelter software systems, to building case management strategies based on intake types and reasons, to helping keep more pets with their families in the first place, you will learn all about why and how to think differently about intake data.

    Presenters

    Kristen Hassen, Austin Pets Alive!
    Dr. Ellen Jefferson, Austin Pets Alive!

    Connect to this webinar on Your Conference Connection Page.  *Password required*
    Password is provided with registration confirmation.

    *****

    Like this topic?  Register Today!

    Your $49 registration fee provides access to all webinars May 19 through July 1.

    All sessions are CE approved through DSHS and AAWA with selected sessions approved through TBVME.  This session is approved for DVM and LVT CE through TBVME.

    Registration will remain open throughout the Virtual Learning Series. Register early to participate live in your chosen sessions or enjoy the recorded sessions at your convenience.

    For a complete listing of the series’ webinars with descriptions and speaker information, please see our Virtual Learning Series Brochure.

    WEBSITE LINK:  https://www.texasunites.com/training/

  • Webinar – 6/23/21 – Best Practice Strategies for Animal Shelters with Dr. Sara Pizano – Getting 2 Zero

    Webinar – 6/23/21 – Best Practice Strategies for Animal Shelters with Dr. Sara Pizano – Getting 2 Zero

    In this presentation, Dr. Pizano will outline the foundational elements for a successful animal welfare program in every community that starts by keeping pets from entering the shelter.

    Topics from public policy and community initiatives to shelter population management and live outcome programs will be discussed.

    Dr. Pizano is the author of The Best Practice Playbook for Animal Shelters now available as an ebook on Amazon and Apple books. She is also the principal consultant and creator of Team Shelter USA, a faculty member at the University of Florida and an advisor to the Million Cat Challenge.

    WEBSITE LINK:  https://bit.ly/3wQh4MN

  • Webinar – 6/25/21 – The Top Ten: Questions and Controversy with Community Cat Programs – MCC and Maddie’s Fund

    Webinar – 6/25/21 – The Top Ten: Questions and Controversy with Community Cat Programs – MCC and Maddie’s Fund

    Are you considering launching, or have recently launched, a RTF/SNR/TNR program and are now dealing with an onslaught of questions and/or pushback from your community about why you’re putting cats/kittens back where they came from? Are you being accused of abandonment? Wreaking havoc on the environment, birds, gardens, peace AND quiet? Although it may not feel like it at times, you and your community share the same goal. Whether you identify as an animal welfare professional, a bird lover, someone who just wants these cats out of your yard, or all of the above, we’re all here for the most effective, sustainable way to reduce the number of cats living outside. Our challenge lies in communicating the benefits of a proven strategy that can often seem counterintuitive to those new to feline management.

    Join this all-star panel:
    Maddie’s® Director of Feline Lifesaving, Monica Frenden
    HSUS Senior Analyst, Cat Protection & Policy, Danielle Bays
    Executive Director of Stray Cat Alliance, Christi Metropole

    They will give answers to the top ten questions you receive about TNR, SNR, returning cats, and let us know how to message community cat program alignment with our universally-held goal of managing feline populations.

    Want to be sure your question is addressed? Email #allthecats@millioncatchallenge.org and we’ll queue it up for showtime.

    WEBSITE LINK:  https://maddiesfund-org.zoom.us/webinar/register/WN_NEcrYUdORHursmeF76ki_w

  • Webinar – 6/9/21 – Thinking Outside the Snot: Shelter Medicine Approaches to Upper Respiratory Infections in Cats – EveryCat Health Foundation

    Webinar – 6/9/21 – Thinking Outside the Snot: Shelter Medicine Approaches to Upper Respiratory Infections in Cats – EveryCat Health Foundation

    Cats in animal shelters are uniquely prone to upper respiratory infections, aka URI or “the cat common cold”. These infections are complicated. They are inextricably tied to stress and crowding in cats. They can be caused by a number of viruses and bacteria. You can’t vaccinate or treat your way out of an established URI problem. Affected cats are often treated with antibiotics, even though infections are often viral, and this can result in poor appetite, vomiting, diarrhea and resistant infections. Chronic URI can be a nightmare for shelters and adopters, and can sometimes cause severe health issues.

    This presentation will focus on newer shelter medicine approaches to URI – prevention strategies that have succeeded to the point that many shelters no longer have a “URI problem”; when to isolate affected cats and when that’s not needed; when diagnostic tests are needed and which ones are useful; when to treat and with what; and how to manage a newly adopted cat that is sneezing. RACE Approved!

    Dr. Linda Jacobson obtained her veterinary degree in Pretoria, South Africa, in 1986, and went on to specialize in companion animal internal medicine. She has been at the Toronto Humane Society since 2010, where she is currently Senior Manager, Shelter Medicine Advancement.

    In 2015 she completed a Graduate Certificate in Shelter Medicine through the University of Florida. Linda is co-founder and President and Treasurer of the Ontario Shelter Medicine Association. She serves on the Standard of Care Working Group of the College of Veterinarians of Ontario and Toronto Humane Society’s Unsocial Cat Working Group.  Her professional passions and interests include accessible veterinary care, infectious diseases, animal hoarding, and evidence-based medicine.

    WEBSITE LINK:  https://everycat.org/thinking-outside-the-snot-shelter-medicine-approaches-to-upper-respiratory-infections-in-cats/

  • Webinar – 6/17/21 – The Importance of Agency – FDSA (fee applies)

    Webinar – 6/17/21 – The Importance of Agency – FDSA (fee applies)

    Agency describes the overall amount of control an animal has over its environment. Control is a big buzzword in the dog world right now. There is an increasing call from professionals to give our dogs more control. How do agency and control actually impact behavior? Why are they so important? Luckily for trainers, we have many decades worth of research on this topic! And the research suggests that providing animals with a sense of agency is critically important for promoting their emotional wellbeing. It turns out that control changes how the brain functions and can influence the animal’s entire world view!

    This talk will start with a discussion of learned helplessness and what it tells us about the impact of lack of control. I will cover how control (or lack of it) influences brain function and how it can change an animal’s approach to his or her environment in dramatic ways. Finally, we will talk about different ways of increasing control for our dogs. This webinar is great for puppies and adult dogs and for pet owners and professionals alike.

    Click here to view guest instructor biography

    Date: Thursday, June 17, 2021
    Time: 3pm Pacific Time (Click here for time at FDSA (Pacific Time).
    Fee: $19.95 – Registration required PRIOR to scheduled presentation time.
    Instructor: Kristina Spaulding, PhD, CAAB

    WEBSITE LINK:  https://www.fenzidogsportsacademy.com/index.php/self-study/webinars

  • Five Essential Webinars for Kitten Season

    Five Essential Webinars for Kitten Season

    The kittens are coming! Are you ready? Depending on where you are, kitten season is here or fast-approaching. It’s a challenging time of the year for young cats and shelters, but the five-part kitten management webinar series from Million Cat Challenge and Royal Canin is here to help you—and the most vulnerable animals in your community—survive and thrive.

    From rethinking kitten intake to recruiting foster volunteers and exploring innovative adoption technology, every webinar is packed with tips and tools from experts in animal sheltering and kitten rescue to guide you step-by-step through providing the best kitten care and maximizing your shelter’s resources. Don’t stress—follow these steps!

    Step 1: Make a plan.

    The best time to plan potential kitten pathways is before that litter of very cute kittens arrives at the shelter. In “Kitten Intake Decisions in Animal Shelters,” KSMP Director Dr. Kate Hurley lays out what kittens really do need from us and identifies the most successful kitten management strategies, and “Kitten Lady” Hannah Shaw explains her CASA method for deciding when to intervene. Reduce decision fatigue and set the stage for positive outcomes with an internal kitten flowchart, so that everyone in your organization is on the same page, and post a community-facing flowchart like Shaw’s on your website. Watch the webinar.

    Step 2: Empower your community to support kittens where they are.

    The best place for young kittens, unless they are sick or injured, is not the shelter: we know kittens have the best chance of survival with Mama Cat as their caretaker. “Support for Kittens in the Field” outlines innovative ways to convey this message to your community and engage well-meaning finders in caring for kittens outside the shelter. Million Cat Challenge Co-founder Dr. Julie Levy talks with Dr. Heather Kennedy (KC Pet Project), Kristen Hassen-Auerbach (Pima Animal Care Center), and Nick Lippincott (Orange County Animal Services) to find out what field officers, volunteers and fosters are doing to give kittens the best chance of survival. Orange County’s Wait ‘Til 8 Program is a great example of how to divert intake and recruit finders through your organization’s website. Watch the webinar.

    Step 3: Build and nurture your foster network.

    Kittens who are on a path to adoption are healthiest and happiest in foster homes. For “Foster Greatness” Team Shelter USA’s Dr. Sara Pizano joins Doobert founder Chris Roy, Foster Programs Manager Sarah Aguilar, Community Engagement Coordinator Sarah Cano and others for a rundown of how to recruit, train and onboard volunteers quicker, better and faster. Watch the webinar.

    Step 4: Assess kitten care in your shelter.

    What about when the right place for a kitten is the shelter—how can you provide the best care to the best outcome? In “Kitten Care in the Shelter,” former shelter and emergency veterinarian and KSMP Online Education Coordinator Dr. Cindi Delany delves into pathway planning, wellness, pediatric spay/neuter, and discusses which shelter protocols are impacting flow-through and length-of-stay, which kittens should stay in the shelter and for how long, what you should consider when modernizing your sterilization protocols, and how technology is advancing our shelters by maximizing our efficiency. Watch the webinar.

    Step 5: Move kittens into their forever homes.

    This is what makes kitten season sweet—matching kittens with adopters who can’t wait to take them home! “Going Home” is all about how to use technology to make adoptions faster and easier for shelters of all sizes, while making better matches between pets and adopters. Hear from innovators like AdoptaPet.com’s April Harris, Adoptimize creator Jessica Schleder, Adopets founder Artur Sousa, Pensacola Humane’s Darra Flanagan and Aly Martinez, and Oregon’s Cat Adoption Team Executive Director Karen Green. Watch the webinar.

    Find the full webinar series and many other kitten resources at the Million Cat Challenge website.